Am I really anonymous?
Yes, to Rally-Tally you are. We collect no personal data, have no user accounts, and require no logins. As far as the app is concerned, you're just a blue dot on the map.
Note: Google and Apple do know who you are if you subscribe through their app stores, because they manage payments. They may know you purchased the app, but they do not receive your event attendance history from Rally-Tally.
How do you ensure checkin counts are accurate without knowing who the user is?
When you install the app, it creates a random unique ID code for your phone. That is what is stored in our database. When you check in, that ID is added to the event data and counted in the total; if you check out, it is removed. No names, no personal information. We do not need to know who you are in order to count that a device checked in or out.
What type of events do you allow when registering a new event?
Rally-Tally was originally created with protests in mind, but it also supports celebrations, memorials, inaugurations, public sporting events such as road races or cycling stages, and festivals. In general, it is designed for free, non-ticketed public events. Want another event type added to the options list? Email us and we will review it.
Why can't I check in to an event?
First, make sure location permissions are enabled on your device.
Physical check-in: You must be within 500m of the event start location, end location, or any waypoint, on the correct date, from the event start time until it ends.
Virtual check-in: You can check in anytime, from any location, on any date, until the event ends.
If the event is over, you can't change your check in status (check in or check out).
Why does the app need to know my phone location?
The app needs to know your phone location so that it can:
- show the closest events to you on the home screen
- determine if you are close enough to an event to let you physically check in
Note: Whilst the app uses your device location, this data is never sent to our servers. So we do not know where you are, or where you have been. Note: While the app uses your device location, this data is never sent to our servers. We do not know where you are or where you have been.
How do I edit an event I added? Or delete it?
You need to be subscribed to add events. When you create and save an event, you'll see a pop-up confirming it's saved and showing your "editPassword". You need to record this somewhere, if you want edit/delete permissions later. Note: If you use rude/offensive words within your new event, it will be rejected.
To edit or delete:
Menu → View All Events → find your event → tap it → scroll down → tap Edit → enter your editPassword → make changes → tap Update Rally-Tally Event (or Delete Rally-Tally Event).
How do I contact you?
Email: support@rally-tally.com
Do you have a website?
Website: www.rally-tally.com
What are your tips for getting the most out of the app?
Turn on location services before arriving at an event.
Physically check in early so you are counted. If you do not have internet service, the app will store your check-in and send it once you reconnect. If you do not reconnect until after the event has ended, the check-in will be rejected.
Use virtual check-in to support events you can't attend.
Add missing events so others can be counted too, but first make sure the event is not already listed. New events that are too similar to existing ones may be rejected, and the app will show possible duplicates first.
What if I lose my event "editPassword"?
Rally-Tally does not know who our users are, and therefore does not know who created a given event. If you lose your event editPassword and ask us to edit or delete your event, we cannot verify that it was really your event. Please keep the editPassword somewhere safe.
How can we help Rally-Tally?
Tell your friends, family, and fellow event participants about Rally-Tally!
Physically check-in to the events you are passionate about, and virtually check-in to the events you support but cannot attend.
Subscribe if you want to help cover the cost of data transfers and storage.
Be counted!
What are the restrictions of the free tier of the Rally-Tally app?
The free version of the app is restricted to:
- 2 physical check-ins
- 5 virtual check-ins
- No new event registrations
To remove these restrictions, please subscribe.
My event has been deleted or modified. What happened?
We reserve the right to remove or modify events that contain rude words, offensive content, or are duplicates of existing events.
I lost my phone, what happens to my subscription and check ins?
Your subscription is tied to your Google or Apple account. We do not know who you are, but they do. So if you lose your phone, and then use the same Google or Apple account on the new phone, your subscription will be re-enabled on the new device. To force this, in the app go to Menu → Subscribe → Restore Purchases.
However, since we do not know who you are, your old check-ins will not be visible on the new phone and there is no way to recover them. When you install the app on a new phone, it is given a new unique ID code, different from the previous phone. There is no way to link them if we want to preserve anonymity. The good news is that your previous check-ins will still remain in the event totals for the events you checked into, physically or virtually, so your attendance still counted.